Some of the largest companies in the UK are being accused of spying on customers’ comments on social networking sites, but is this spying or just good business?

BT was alerted to an issue being experienced by singer Lily Allen.

Following her rants on Twitter, the ex-Tomorrows World presenter Maggie Philbin also used Twitter to inform BT that she was experiencing issues with her email.

The Carphone Warehouse, Lloyds TSB, and EasyJet also use special software that scans social networking sites for negative comments about their services.

However, while companies claim that this is a way of engaging their customers, privacy campaigners claim that these companies are spying on their customers and it is even suggested that any business that contacts a consumer without being invited could be breaking data protection laws.

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The sports broadcaster ESPN has agreed terms with the Premiership Rugby League for the exclusive UK broadcast rights to the JP Morgan Asset Management Premiership Rugby 7s.

This is a brand new tournament that will take place during July and August and will include sides from the entire twelve premier league Rugby Clubs.

The teams will be split up into three groups, with the winner and runner up from these mini leagues going through to the knock out stage and then onto the final that will be held on the 6th August.

The coverage of the competition will start at 7.30 pm on the 16th July.

It could prove to be a very exciting concept that is fast paced and fills in a gap in between seasons.

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ESPN signs Rugby 7s deal

BT has signed a deal with the Olympic Broadcasting Services London to provide the broadcast network for the London 2012 Olympic and Paralympics games.

What this deal means is that BT will be providing a fibre network connecting all of the event sites to the main media centre in London.

This is not as easy as it may first sound, as the locations for the many events are spread around the country at twenty one different sites.

The network provided by BT will ensure that the millions of viewers around the world will be able to watch all of the events in high definition.

According to the group director of BT London 2012, this is an exciting project charged with delivering the Olympics to the world.

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BT will deliver fibre network for Olympics

A partnership of public and private enterprises in the UK is in the later stages of development of a text-to-speech technology designed to work in conjunction with a digital set top box.

The Royal National Institute of Blind People and Bristol-based Ocean Blue Software have been working with STMicroelectronics and TW Electronics to create a product that can cater for the visually impaired digital TV user.

What Talking TV does is provides a speech-based TV and programming guide that allows the visually-impaired user to go through the entire set up menu and other services without the need for any help.

Talking TV is compatible with the Freeview digital service and in fact Arion Technology will be incorporating the service into its latest set top boxes.

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Talking TV on the way