Tiscali has rarely been out of the headlines lately, with plans for its UK division to be taken over by Vodafone, The Carphone Warehouse and Sky all eventually falling by the wayside.
The ISP has now hit the headlines again, with the sudden announcement that it is closing its IPTV service in Italy at the [...]
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Tiscali ends Italian IPTV service
Middle East-based news station, Al Jazeera Arabic, is now available live over broadband on the Livestation network.
The 24-hour satellite news network joins a growing number of Arabic news channels on Livestation, including BBC Arabic, Rusya al-Yaum, France 24 Arabic, and Euronews Arabic.
Al Jazeera’s director of global distribution, Phil Lawrie, said the channel decided to broadcast [...]
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Al Jazeera joins Livestation network
In the past I have ranted about examples of poor customer service, such as the iPhone 3G launch by Apple, or the exclusive selection of AT&T as the iPhone carrier by Apple. I thought it only fair to point out an example of excellent customer service I experienced today at Les Schwab.
As my son and I stood at the counter waiting, in the space of no more than 3 minutes, we were asked by 7 Schwab employees if we had been helped or if we needed anything while we were waiting. It is a testament to Les Scwab (died in 2007), and the current Les Schwab management, that every employee understands the importance of the customer and ensuring a positive customer experience.
I imagine that Les Schwab will weather (pun intended) the current economic downturm better than many of their competitors because of their relentless focus on the customer.
Credit:
Customer service is not dead!
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Links for 2008-12-26 [del.icio.us]
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Seasons greetings – take care of the trees or the trees will take care of you (;
